Service & Support

Duplicom can assist you with all service and repair inquiries.  For immediate assistance, please fill in one of the following online forms; this will help us offer expedient support and tracking.

You are also welcome to call our toll free number, 1-800-265-1574, email our service & support team

With a serial number, you are able to check the warranty status on your SMART product here

We also offer Preventative Maintenance programs and have a Streamlined Support program that will ensure that your audio visual systems are always running at their best.  We can also work with your existing Help Desk/Support structure.  For more information on either of these programs, please contact us.

Duplicom is proud to have SMART Technologies Factory Trained Technicians on staff.


SMART Technologies Factory Trained Technician


SMART Certified Training Center Certified Trainer SMART Response SMART Certified Trainer SMART Factory-trained technician SMART Certified Trainer Notebook Math Tools