Service & Support

Duplicom can assist you with all service and repair inquiries.  For immediate assistance, please fill in one of the following online forms; this will help us offer expedient support and tracking.

You are also welcome to call our toll free number, 1-800-265-1574, email our service & support team

With a serial number, you are able to check the warranty status on your SMART product here

We also offer Preventative Maintenance programs and have a Streamlined Support program that will ensure that your audio visual systems are always running at their best.  We can also work with your existing Help Desk/Support structure.  For more information on either of these programs, please contact us.

Duplicom is proud to have SMART Technologies Factory Trained Technicians on staff.

SMART Technologies Factory Trained Technician