Service & Support

Duplicom can assist you with all service and repair inquiries. For immediate assistance, please fill in one of our following online forms (below); these will help us offer expedient support and tracking.

You are also welcome to call our toll free number, 1-800-265-1574, or email our service & support team at smart.service@duplicom.com.

Please register your SMART Board and SMART projector to obtain software relevant to your SMART Board and to take advantage of SMART’s extended warranty program. Registration also makes it easier for our technical support representatives to better respond to your queries.

With a serial number, you are welcome to check the warranty on your SMART product here.

We also offer ‘Preventative Maintenance’ programs and have a ‘Streamlined Support’ program that can help ensure that your audio visual systems are always running at their best. We can also work with your existing Help Desk/support structure. For more information on either of these programs, please contact us.

Duplicom is proud to have SMART Technologies Factory Trained Technicians on staff.

SMART Technologies Factory Trained Technician

SMART Certified Training Center Certified Trainer SMART Response SMART Certified Trainer SMART Factory-trained technician SMART Certified Trainer Notebook Math Tools